When a client asks how we work, the short answer is: in two-week cycles with variable scope. The longer answer has a name: Shape Up.
Shape Up is the methodology created by Basecamp (the company behind Hey and Ruby on Rails), and we have adapted it for the agency context. It is not Scrum. It is not Kanban. And that is intentional.
The problem with Scrum in agencies
Scrum was designed for large product teams that work on the same software for months or years. It has ceremonies, roles, and artifacts that make sense in that context. But when you apply it to an agency working with multiple clients on projects that last 2 to 8 weeks, things break down.
Daily standups become an empty ritual. Two-week sprints turn into glorified task lists. The product owner is the client, but the client does not know what a backlog refinement is. And ultimately, the team spends more time in meetings than building.
How Shape Up works at Villelabs
Fixed time, variable scope. Every project gets a defined time appetite before it starts: two weeks, four weeks, or six weeks. That time is non-negotiable. What is negotiable is scope. If something does not fit within the cycle, it gets cut intelligently — not extended.